Warranty Information
Comprehensive warranty coverage for all Casser mobile accessories
6-Month Warranty
Comprehensive coverage on all products
Easy Claims
Simple warranty claim process
Free Repairs
No cost repairs for covered defects
What's Covered Under Warranty
✓Covered Issues
- • Manufacturing defects and faults
- • Component failure under normal use
- • Power output issues in chargers
- • Connectivity problems in cables
- • Audio quality issues in neckbands
- • Charging port malfunctions
- • LED indicator failures
- • Overheating protection failures
✗Not Covered
- • Physical damage from drops or impacts
- • Water damage or liquid spills
- • Damage from misuse or abuse
- • Normal wear and tear
- • Damage from power surges
- • Unauthorized repairs or modifications
- • Cosmetic damage that doesn't affect function
- • Damage from extreme temperatures
Warranty Periods by Product Category
Wall Chargers
Fast chargers, wireless chargers, multi-port chargers
Cables
USB-C, Lightning, charging and data cables
Neckbands
Wireless neckbands, sports variants
Car Accessories
Car chargers, phone mounts
Power Banks
Portable chargers, wireless power banks
Speakers
Bluetooth speakers, portable speakers
How to Claim Warranty
Contact Support
Call or email our warranty support team
Provide Details
Share order number and issue description
Send Product
Ship product to our service center
Get Resolution
Receive repaired or replacement product
Required Documents for Warranty Claims
Essential Documents
- ✓Original purchase invoice/receipt
- ✓Warranty card (if provided)
- ✓Product serial number/model number
- ✓Photos/videos of the defect (if applicable)
Additional Information
- • Detailed description of the problem
- • When the issue first occurred
- • Steps taken to resolve the issue
- • Usage environment and conditions
- • Any error messages or symptoms
Authorized Service Centers
Mumbai Service Center
📍 123 Tech Street, Andheri East
📞 +91 22-1234-5678
🕒 Mon-Sat: 10 AM - 7 PM
Delhi Service Center
📍 456 Electronics Hub, Nehru Place
📞 +91 11-2345-6789
🕒 Mon-Sat: 10 AM - 7 PM
Bangalore Service Center
📍 789 IT Park, Electronic City
📞 +91 80-3456-7890
🕒 Mon-Sat: 10 AM - 7 PM
Can't find a service center near you?
Contact Support for AssistanceTips to Maintain Your Warranty
Do's
- • Keep original purchase receipt safe
- • Use products as per instructions
- • Store products in appropriate conditions
- • Contact support for any issues
- • Register your product online
- • Use original accessories when possible
Don'ts
- • Don't attempt unauthorized repairs
- • Don't expose to extreme temperatures
- • Don't use with incompatible devices
- • Don't ignore early warning signs
- • Don't lose warranty documentation
- • Don't use damaged products
Need Warranty Support?
Our warranty support team is ready to help you with claims, repairs, and replacements.