Returns & Exchanges
Easy returns and exchanges within 7 days of delivery
7-Day Returns
Return products within 7 days of delivery
Free Pickup
We arrange free pickup for returns
Quick Refunds
Refunds processed within 5-7 business days
Return Policy
Eligibility Criteria
- • Product must be returned within 7 days of delivery
- • Item must be in original condition and packaging
- • All accessories and documentation must be included
- • Product should not show signs of damage or misuse
- • Original invoice/receipt must be provided
Return Process
- 1. Contact customer service within 7 days
- 2. Provide order number and reason for return
- 3. Schedule pickup or get return instructions
- 4. Pack item securely with all accessories
- 5. Hand over to pickup agent or ship to us
Exchange Policy
Exchange Options
- • Exchange for different color/variant
- • Exchange for different model (price difference applies)
- • Exchange for defective/damaged products
- • Size/compatibility exchanges
Exchange Process
- 1. Request exchange within 7 days
- 2. Check availability of desired product
- 3. Schedule pickup of original item
- 4. Pay price difference if applicable
- 5. Receive replacement product
Non-Returnable Items
The following items cannot be returned or exchanged:
- • Products damaged due to misuse or negligence
- • Items without original packaging or accessories
- • Products with missing serial numbers or labels
- • Items returned after 7-day return window
- • Products modified or altered in any way
- • Items showing normal wear and tear
- • Products without original purchase receipt
- • Clearance or final sale items (if specified)
How to Return Your Product
Contact Us
Call or email within 7 days of delivery
Schedule Pickup
We'll arrange free pickup at your location
Pack Securely
Pack item with all accessories and invoice
Get Refund
Receive refund within 5-7 business days
Refund Information
Refund Timeline
Refund Method
Original Payment Method: Refunds are processed to the original payment method used for the purchase.
COD Orders: For cash on delivery orders, refunds are processed via bank transfer. You'll need to provide bank account details.
Partial Refunds: In case of damaged packaging or missing accessories, partial refunds may apply.
Shipping Charges: Original shipping charges are refunded only if the return is due to our error.
Important Note
- We have a 7-day return policy.
- All approved exchanges and replacements will be completed within 7 business days.
- Refunds will be credited back to the original payment method in 7 business days.
Defective or Damaged Products
Immediate Action Required
- • Contact us within 48 hours of delivery
- • Take photos of the damaged product and packaging
- • Do not attempt to use or repair the product
- • Keep all packaging materials and accessories
Resolution Options
- • Immediate replacement at no extra cost
- • Full refund including shipping charges
- • Priority processing for defective items
- • Free pickup and return shipping
Need Help with Returns?
Our customer service team is here to help you with returns, exchanges, and refunds.