Terms & Conditions
Please read these terms carefully before using our services or making purchases.
Last updated: January 1, 2025
Welcome to Casser! These Terms and Conditions ("Terms") govern your use of our website and the purchase of products from Casser. By accessing our website or making a purchase, you agree to be bound by these Terms.
Acceptance of Terms
By accessing and using this website, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
Products and Services
Product Information: We strive to provide accurate product descriptions, images, and pricing. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free.
Availability: All products are subject to availability. We reserve the right to discontinue any product at any time.
Pricing: Prices are subject to change without notice. We reserve the right to modify prices at any time.
Orders and Payment
Order Acceptance
Your receipt of an order confirmation does not signify our acceptance of your order. We reserve the right to accept or decline your order for any reason.
Payment Terms
- • Payment is due at the time of purchase
- • We accept major credit cards, debit cards, UPI, and cash on delivery
- • All payments are processed securely through our payment partners
- • You are responsible for any applicable taxes
Order Cancellation
You may cancel your order within 1 hour of placing it, provided it has not been shipped. Contact our customer service for cancellation requests.
Shipping and Delivery
Shipping Policy: We offer shipping across India. Delivery times vary based on location and product availability.
Risk of Loss: Risk of loss and title for products purchased pass to you upon delivery to the carrier.
Delivery Issues: We are not responsible for delays caused by shipping carriers or circumstances beyond our control.
Returns and Refunds
Return Policy
- • 7-day return policy from date of delivery
- • Products must be in original condition with packaging
- • Return shipping costs may apply
- • Refunds processed within 5-7 business days
Non-Returnable Items
- • Products damaged by misuse or normal wear
- • Items without original packaging
- • Products modified or altered in any way
Warranties
Product Warranty: All products come with manufacturer warranties as specified in product descriptions.
Warranty Claims: Warranty claims must be made directly with the manufacturer or through our customer service.
Limitation: Our liability is limited to the purchase price of the product. We are not liable for consequential or incidental damages.
User Accounts
Account Security: You are responsible for maintaining the confidentiality of your account credentials.
Accurate Information: You agree to provide accurate and complete information when creating an account.
Account Termination: We reserve the right to terminate accounts that violate these terms.
Prohibited Uses
You may not use our website for:
- • Any unlawful purpose or to solicit others to perform unlawful acts
- • Violating any international, federal, provincial, or state regulations, rules, laws, or local ordinances
- • Infringing upon or violating our intellectual property rights or the intellectual property rights of others
- • Harassing, abusing, insulting, harming, defaming, slandering, disparaging, intimidating, or discriminating
- • Submitting false or misleading information
- • Uploading or transmitting viruses or any other type of malicious code
Intellectual Property
The website and its original content, features, and functionality are owned by Casser and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our website without prior written consent.
Limitation of Liability
In no event shall Casser, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, punitive, consequential, or similar damages arising out of your use of the website or products purchased.
Governing Law
These Terms shall be interpreted and governed by the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Jaipur, Rajsathan.
Contact Information
If you have any questions about these Terms and Conditions, please contact us:
Email: [email protected]
Phone: +91 916-639-5555
Address: 47-32, Mansarovar, Jaipur, Rajsathn 302020, India
Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of the website following any changes constitutes acceptance of those changes.